Shipping & Returns
How an order gets to you
Deposit & confirmation
A 50% deposit is paid at checkout by Vodafone Cash or InstaPay to confirm an order. The atelier reviews the payment before the piece is prepared; you'll hear back over WhatsApp once it's checked.
Delivery area
Delivered across Egypt's governorates. The shipping fee depends on your governorate and is shown at checkout before you pay.
On delivery
The remaining balance is paid to the courier on delivery, in cash.
Returns & exchanges
Unworn, unused pieces can be returned or exchanged within 14 days of delivery, subject to the piece still being available for exchange. Get in touch first so the atelier can arrange it.






